Publishing a Trip
Once segments have been added to the Trip, you can Publish them to make them available to your Travellers.
Trips created when you send your HELiO booking to TRIPS will automatically be published.
Travellers added to the trip before Publishing will not receive a link to the Web View until the trip is Published.
Click the blue Publish button above the Cover Photo in the top right corner.
Add an optional note for your Travellers, which will be included in their Trip email.
Choose to publish either an interactive or read-only version of your Trip.
Publishing a read-only version will keep the trip's status as Pending on your Dashboard. Once the trip is published as interactive, the status will change to Published.
Your clients will receive their Trip email with access to the Web Itinerary to view when published as read-only or interactive.
The Trip will now appear as Published on your Dashboard (if the interactive version was selected).
If you make changes to a Trip after Publishing, the best practice is to Re-Publish the Trip to ensure all revisions go live for your Travellers. You can decide whether to notify them of these changes or not and if you would like to include an additional note.
Once a Trip is published, it cannot be unpublished. However, if you remove a Traveller, they will lose access to the Trip via the web view and mobile app.
Related Articles
HELiO Preview & Publish | Envoyage US | Sending Confirmed Bookings to TRIPS
This process outlined below is for ENVOYAGE US only. If you're part of a different brand, choose the link associated with your brand for specific instructions: Flight Centre UK, ZA / Liberty Travel / LDV | HELiO | Trips Modal Flight Centre Australia, ...HELiO Preview & Publish | Sending Confirmed Bookings to TRIPS (AU, CA, ZA, NZ, US)
This process outlined below is for Flight Centre AUSTRALIA, CANADA, SOUTH AFRICA and NEW ZEALAND and Liberty Travel only. If you're part of a different brand or region, choose the link associated with your brand for specific instructions: Flight ...Re-Publishing a Trip
After making any changes or additions to a quote or itinerary, RE-PUBLISH the Trip to ensure all updates are captured on customer documentation. Changes to HELiO segments MUST be done in HELiO. Once updated in HELiO, select Guest Documentation and ...Publishing/Un-Publishing a Template
Once you are finished adding segments to your Template, you can Publish it to make it available to be added to or converted into a Trip later. Click the blue Publish button in the top right-hand corner. Your Template will now appear as Published in ...Editing Trip Details
The basic details of your Trip (trip name, travel dates, cover photo) can be updated at any time. If your Trip contains a HELiO booking, update the Trip name in HELiO and send it to TRIPS again. The Trip name will be overwritten with the HELiO Trip ...