What is TRIPS?

What is TRIPS?

TRIPS is FCTG’s One Best Way of delivering customer itinerary documentation.

TRIPS is integrated with HELiO to make creating and sending the digital quote/itinerary to your customers easy.


TRIPS-powered digital Itineraries are:
  1. Delivered to your customer by email.
  2. Available online on any device (mobile, desktop, tablet).
  3. Available via your brand's mobile app (Flight Centre mobile app, Travel Associates mobile app, Liberty Travel GO app, Travel Managers app).
  4. Available to be downloaded as a PDF document.

    • Related Articles

    • Setting Up Trips in the Flight Centre App

      This article applies to consultants within the Flight Centre brand (Australia, Canada, New Zealand, and South Africa). If you're part of a different brand, choose the link associated with your brand for specific app instructions: Travel Managers - ...
    • Merging Trips

      Consolidate Trips into one singular view by merging one Trip into another from the Dashboard or from within a Trip. For all Brands (excluding Independents) If Trips are merged, chronological order governs the order in Trip Publisher (and ignores ...
    • Navigating the TRIPS Dashboard

      The Dashboard is the landing page for the Trip Publisher and is where you can browse, filter, and search through your Trips. Trips Select My Current Trips, Trips Shared with Me, Company Trips, Other Company Trips, or My Past Trips. My Current Trips ...
    • Searching and Filtering Trips

      Using the Dashboard, you can easily search through or filter your Trips. Search by booking number (HELiO, Tramada), Trip Name, or customer email address. To see your recently viewed Trips, click the Recent icon (1); otherwise, click the Filter icon ...
    • Accessing Trips (Trip Publisher)

      Accessing Trips (Trip Publisher) must be done through Okta (The Hub, SecurePass, Home Portal). Log into Trips by selecting the single-sign-on TRIPS tile in Okta or searching 'Trip Publisher'. This will automatically log you into your TRIPS account - ...