What is TRIPS?

What is TRIPS?


Info
TRIPS is FCTG’s One Best Way of delivering exceptional customer itinerary documentation.
Fully integrated with HELiO, TRIPS streamlines the process of creating, sharing, and managing digital itineraries—making it faster, simpler, and more efficient for consultants while enhancing the customer experience.
TRIPS-powered digital itineraries offer your customers several advantages: 
  1. Immediate delivery: Itineraries are delivered by email, giving quick access to travel plans.
  2. Flexible access: View on any device—mobile, desktop, or tablet—for maximum convenience.
  3. App integration: The Travel Associates mobile app lets clients access TRIPS itineraries and documents in real time, including offline access, reducing reliance on outdated PDFs.
  4. Download options: Download a PDF for offline use or simple sharing, if required.
Using TRIPS, you deliver a professional, consistent, and easily accessible itinerary experience that boosts customer satisfaction and streamlines your workflow.

    • Related Articles

    • Navigating the TRIPS Dashboard

      The Dashboard is the landing page for the Trip Publisher and is where you can browse, filter, and search through your Trips. Trips Select My Current Trips, Trips Shared with Me, Company Trips, Other Company Trips, or My Past Trips. My Current Trips ...

    • Accessing Trips (Trip Publisher)

      Accessing Trips (Trip Publisher) must be done through Okta (The Hub, SecurePass, Home Portal). Log into Trips by selecting the single-sign-on TRIPS tile in Okta or searching 'Trip Publisher'. This will automatically log you into your TRIPS account - ...

    • Queuing PNRs to Trips for GROUPS and CORPORATE Consultants

      This article is applicable to Flight Centre Canada. As a temporary solution, the below can be actioned to allow Groups and Corporate consultants not currently using HELiO to queue PNRs to Trips. 1. The following special remark will need to be added ...

    • Access and Update Online FC-NZ Bookings in Trips

      This article applies to Flight Centre New Zeland. Beginning Wednesday, June 23, 2021, customers booking flights on FlightCentre.co.nz will have their itineraries powered by Trips! What does this mean? When a customer purchases flights on the Flight ...

    • Access and Update Online FC-CA Bookings in Trips

      This article applies to Flight Centre Canada. Follow the steps below to access and push changes to Online bookings from Sabre to Trips. 1. Use the Sabre command QP/2L0H310/19 to push any changes/updates made in the PNR to Trip Publisher. 2. Search ...