What is TRIPS?

What is TRIPS?

TRIPS is FCTG’s One Best Way of delivering customer itinerary documentation.

TRIPS is integrated with HELiO to make creating and sending the digital quote/itinerary to your customers easy.

TRIPS-powered digital Itineraries are:
  1. Delivered to your customer by email.
  2. Available online on any device (mobile, desktop, tablet).
  3. Available via your brand's mobile app (Flight Centre mobile app, Travel Associates mobile app, Liberty Travel GO app, Travel Managers app).
  4. Available to be downloaded as a PDF document.

    • Related Articles

    • Navigating the TRIPS Dashboard

      The Dashboard is the landing page for the Trip Publisher and is where you can browse, filter, and search through your Trips. Trips Select My Current Trips, Trips Shared with Me, Company Trips, Other Company Trips, or My Past Trips. My Current Trips ...

    • Accessing Trips (Trip Publisher)

      Accessing Trips (Trip Publisher) must be done through Okta (The Hub, SecurePass, Home Portal). Log into Trips by selecting the single-sign-on TRIPS tile in Okta or searching 'Trip Publisher'. This will automatically log you into your TRIPS account - ...

    • Queuing PNRs to Trips for GROUPS and CORPORATE Consultants

      This article is applicable to Flight Centre Canada. As a temporary solution, the below can be actioned to allow Groups and Corporate consultants not currently using HELiO to queue PNRs to Trips. 1. The following special remark will need to be added ...

    • Access and Update Online FC-NZ Bookings in Trips

      This article applies to Flight Centre New Zeland. Beginning Wednesday, June 23, 2021, customers booking flights on FlightCentre.co.nz will have their itineraries powered by Trips! What does this mean? When a customer purchases flights on the Flight ...

    • Access and Update Online FC-CA Bookings in Trips

      This article applies to Flight Centre Canada. Follow the steps below to access and push changes to Online bookings from Sabre to Trips. 1. Use the Sabre command QP/2L0H310/19 to push any changes/updates made in the PNR to Trip Publisher. 2. Search ...