Trip Publisher Essentials
Adding Photos
This article will outline how to add a photo (e.g. cover photo, note segment, or vendor profile). Search Photo Library Search Web Upload Search Photo Library Photos can be found within the Trips database (Wikimedia Image Library). Type in the keyword ...
Access and Update Online FC-CA Bookings in Trips
This article applies to Flight Centre Canada. Follow the steps below to access and push changes to Online bookings from Sabre to Trips. 1. Use the Sabre command QP/2L0H310/19 to push any changes/updates made in the PNR to Trip Publisher. 2. Search ...
What is the Document Library?
Your Library is where you can create, save, and store content. This could include destination information, important travel information, company documentation, etc. Essentially, any information you need to include in your client's Trips. Think of it ...
Glossary of Terms
TERM DEFINITION Access Level The degree to which a Collaborator can edit/share a Trip Accommodation An Accommodation segment Active Trips that are in-progress or future-dated Activity An Activity segment Activity Log The listing of all edits/changes ...
Accessing Trips (Trip Publisher)
Accessing Trips (Trip Publisher) must be done through Okta (The Hub, SecurePass, Home Portal). Log into Trips by selecting the single-sign-on TRIPS tile in Okta or searching 'Trip Publisher'. This will automatically log you into your TRIPS account - ...
Transferring Shops
Before pushing your first customer quote/itinerary from HELiO to Trips, or the first time after changing stores, please log into Trips via Okta - this is to ensure your contact details are updated and reflected on customer documentation and that your ...
Access and Update Online FC-AU Bookings in Trips
This article applies to Flight Centre Australia. Follow the steps below to access and push changes to Online bookings from Sabre to Trips. 1. Use the Sabre command QP/R81J300/19 to push any changes/updates made in the PNR to Trip Publisher. 2. Search ...
Access and Update Online FC-NZ Bookings in Trips
This article applies to Flight Centre New Zeland. Beginning Wednesday, June 23, 2021, customers booking flights on FlightCentre.co.nz will have their itineraries powered by Trips! What does this mean? When a customer purchases flights on the Flight ...
Navigating the TRIPS Dashboard
The Dashboard is the landing page for the Trip Publisher and is where you can browse, filter, and search through your Trips. Trips Select My Current Trips, Trips Shared with Me, Company Trips, Other Company Trips, or My Past Trips. My Current Trips ...
Queuing PNRs to Trips for GROUPS and CORPORATE Consultants
This article is applicable to Flight Centre Canada. As a temporary solution, the below can be actioned to allow Groups and Corporate consultants not currently using HELiO to queue PNRs to Trips. 1. The following special remark will need to be added ...
What is TRIPS?
TRIPS is FCTG’s One Best Way of delivering customer itinerary documentation. TRIPS is integrated with HELiO to make creating and sending the digital quote/itinerary to your customers easy. TRIPS-powered digital Itineraries are: Delivered to your ...
Popular Articles
Known Issues
Listed below are the current known issues within TRIPS. Mobile App (Liberty Travel Go, Trips2Go, Travel Associates, Travel Managers) Our development team is working on correcting the following for the next mobile app release: Segment Details ...
Transferring a Trip
Consultants can transfer the ownership of a Trip created in another user's account within the same Company to their account. This feature helps take ownership of a Trip from a Consultant no longer active within the company or a Trip created in the ...
Creating Documents and Pages
In Trip Publisher, you can save collections of text and image content as Documents in your Library to use in your Trips or Templates. You can include an entire Document, or one or more Pages, into a Trip to add important, interesting, or engaging ...
Navigating the TRIPS Dashboard
The Dashboard is the landing page for the Trip Publisher and is where you can browse, filter, and search through your Trips. Trips Select My Current Trips, Trips Shared with Me, Company Trips, Other Company Trips, or My Past Trips. My Current Trips ...
Duplicating a Trip
Save time by duplicating an existing Trip. This action should only be done with Trips not containing a HELiO booking. Copying a HELiO booking will result in the lead traveller being added to all copies of a trip as a traveller when re-sent from ...