Create and Manage Segments
Displaying Segments after the Cross Date Line Flight
Itineraries that include a flight that crosses the International Date Line will display segments out of order within Trip Publisher as segments are displayed chronologically by date and time. This can be easily adjusted using the date line checkbox ...
Adding a Segment
There are three main ways to add a booking or segment to your Trip. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to populate trip segments/bookings. Import from your Booking Inbox If ...
Adding an Accommodation
You can add an accommodation segment anytime if you are not importing from HELiO, a GDS, a tour operator, or an email confirmation. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to ...
Adding an Activity
You can add an activity segment anytime if you are not importing from HELiO, a GDS, a tour operator, or an email confirmation. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to ...
Adding a Cruise from the Database
Select cruise itineraries are part of the database. When adding a cruise from the database, you can upload the entire voyage, including all cruise stops. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO ...
Adding a Cruise Manually
If your cruise is not part of the database, you can still add all the relevant details. Related Article: Adding a Cruise from the Database Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to ...
Adding a Flight
You can add a flight segment anytime if you are not importing from HELiO, a GDS, a tour operator, or an email confirmation. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to populate ...
Adding a Trip Summary
Add an overview of all your trip segments by using the Summary feature. Click the Add icon in the bottom-right corner of your screen and select Summary. A list of all Trip segments and dates will generate as a Note at the beginning of your trip. To ...
Adding Insurance
Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to populate trip segments/bookings. Insurance segments added to a trip through HELiO are specialized insurance note segments and cannot ...
Adding Transportation
You can add a transportation segment if you are not importing from HELiO, Tramada, a GDS, a tour operator, or email confirmation. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to ...
Adding a Note
Add a Note to include any information not captured in another segment. Related Article Adding Photos to a Note Segment Text Formatting Options Click the Add icon in the bottom-right corner of your screen and select Note. Give your Note a title and ...
Navigating the Segment Drawer
A right drawer will open when clicking View Details or anywhere on the segment card you wish to edit. You can expand the segment drawer and navigate between segments to quickly review and edit Trip details. Navigating Between Segments Use the Up and ...
Adding and Managing Photos in a Note Segment
Photos can be added to a Note segment. When you are adding photos, you will be presented with 3 options: 1. Search Photo Library 2. Search Web 3. Upload Adding Photos to a Note Once you have created your Note: Click Add Photos. Select one of the add ...
Reordering Segments
To quickly change dates or revise the layout of your Trip, there are two methods you can use. HELiO bookings sent to TRIPS will use the HELiO segment order as defined in HELiO. Adjust your Itinerary order in HELiO and send the booking to TRIPS again ...
Copying a Segment
If you want to create two or more similar segments, you can copy/duplicate the segment. Click View Details in the bottom-right corner of a segment card to expand, then click the Copy icon. You have the option to update a few key details before ...
Deleting a Segment
In Trip Publisher, you can delete an individual segment or delete many segments at once. Segments from HELiO bookings must be deleted in HELiO. Once the HELiO booking is updated, send the booking to TRIPS to update the TRIPS itinerary. Segments from ...
Adding File Attachments to Segments
PDF or Word files can be attached to any segment with a few clicks for easy access and visibility to your customers when viewing their itinerary online or via the mobile app. Attachments are not encrypted. Sensitive data, such as copies of passports, ...
Text Formatting Options
If you've added Insurance, a Note, a Summary, or a Page to your Trip, you have several options to control the look and feel of your text. These options are also available when adding Details to other segments, such as flights and accommodation. Text ...
Popular Articles
Known Issues
Listed below are the current known issues within TRIPS. Mobile App (Liberty Travel Go, Trips2Go, Travel Associates, Travel Managers) Our development team is working on correcting the following for the next mobile app release: Segment Details ...
Transferring a Trip
Consultants can transfer the ownership of a Trip created in another user's account within the same Company to their account. This feature helps take ownership of a Trip from a Consultant no longer active within the company or a Trip created in the ...
Creating Documents and Pages
In Trip Publisher, you can save collections of text and image content as Documents in your Library to use in your Trips or Templates. You can include an entire Document, or one or more Pages, into a Trip to add important, interesting, or engaging ...
Navigating the TRIPS Dashboard
The Dashboard is the landing page for the Trip Publisher and is where you can browse, filter, and search through your Trips. Trips Select My Current Trips, Trips Shared with Me, Company Trips, Other Company Trips, or My Past Trips. My Current Trips ...
Duplicating a Trip
Save time by duplicating an existing Trip. This action should only be done with Trips not containing a HELiO booking. Copying a HELiO booking will result in the lead traveller being added to all copies of a trip as a traveller when re-sent from ...