Popular Articles
Flight Schedule Changes in HELiO - Updating in Trips
When a HELiO booking containing a Sabre PNR and is pushed from HELiO to Trips, Trips will automatically retrieve any missing flight information from Sabre/Amadeus (if available) that is not present in HELiO (e.g. e-ticket numbers, EMD information, ...
Known Issues
Listed below are the current known issues within TRIPS. DriveAway DriveAway has recently changed the format of their email confirmations and vouchers. The third-party platform that TRIPS uses to parse these forwarded email confirmations is in the ...
Queuing PNRs to Trips for GROUPS and CORPORATE Consultants
This article is applicable to Flight Centre Canada. As a temporary solution, the below can be actioned to allow Groups and Corporate consultants not currently using HELiO to queue PNRs to Trips. 1. The following special remark will need to be added ...
Transferring a Trip
Consultants can transfer the ownership of a Trip created in another user's account within the same Company to their account. This feature helps take ownership of a Trip from a Consultant no longer active within the company or a Trip created in the ...
How to create and manage Documents and Pages
In Trip Publisher, you can save collections of text and image content as Documents in your Library to use in your Trips or Templates. You can include an entire document or one or more pages in a trip to add important, interesting, or engaging ...