Creating a Trip Using the Booking Inbox

Creating a Trip Using the Booking Inbox

There may be instances where you have deleted a Trip in error and need to recreate this using the same HELiO Booking. Follow the steps below to create a Trips itinerary.
For Flight Centre and Liberty Travel:
  1. Trip creation must begin in HELiO. Once your HELiO quote/booking is ready, send it to Trips to create your TRIPS quote/itinerary.


To create a new Trip from the Booking Inbox:

From the Dashboard, select Booking Inbox from the left menu bar.

Enter the HELiO Booking ID (or Sabre PNR if applicable) into the Keyword box and then click Search.



When a result is returned, click the Options icon on the right and select Create a new Trip.



To add to an existing Trip from the Booking Inbox:
  1. From within the Trip, Select Booking Inbox from the left menu bar.
  2. Enter the HELiO booking number into the Keyword box and click Search.
  3. When a result is returned, click the Options icon to the right and select Add to Trip.

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