Trip Building Workflow: Amadeus PNR Import
This article applies to the following Independent brands:
- Flight Centre Independents South Africa
- Travel Managers Group
All other Independent brands should queue their Sabre PNRs to Trips. PNR Import should only be used if you are using another GDS.
All other brands should send their HELiO booking to TRIPS for itinerary creation, and PNR details should be in the HELiO booking.
The Amadeus PNR Import feature allows you to quickly import air segments from your Amadeus PNR into a Trip.
Within a trip that you have created, click Import Bookings and select the PNR Import tab.
Enter the Amadeus PNR and passenger's last name, select Amadeus from the GDS dropdown menu options, and click Import.
Only Air segments within the PNR will be imported into TRIPS.
Frequently Asked Question
What do I do if there are updates/changes to the PNR?
If a PNR has changed after it has been added to Trips, re-import the PNR to update the segment details.
Should you wish to input additional details to an imported PNR in your Trip, we suggest adding them as separate notes or components so your additions are not overwritten when PNRs are re-imported.
Short Instructional Video
Related Articles
Trip Building Workflow: GDS / PNR Import
This article applies to the following Independent brands: Flight Centre Independents Travel Associates at Home/Franchise Envoyage AU Travel Managers Link Travel Group World Travellers Envoyage US All other brands should send their HELiO booking to ...Trip Building Workflow: Booking Inbox
There may be instances where you have deleted a Trip in error and need to recreate this using the same HELiO Booking; or, for Independent brands not using HELiO or are creating a Trip with multiple booking sources. Follow the steps below to create a ...Queuing (importing) PNRs from Sabre
This article applies to the following Independent brands: Flight Centre Independents Travel Associates at Home / Travel Associates Members Envoyage AU Travel Managers World Travellers Link Travel Group Envoyage US This feature is not enabled for any ...Importing a Template
You can import a template that you've created directy into a Trip. Templates in Trip Publisher allow you to create a trip model that can be saved and reused for similar Trips. They have a wide range of functionality comparable to building a Trip, but ...Forwarding and Importing Email Confirmations
If you've received a booking confirmation via email, you may be able to forward it directly to your Booking Inbox. To check if a Supplier is supported, scroll down to the bottom of this solution and view the attached list. Forward the original email ...