Transferring a Trip

Transferring a Trip

Consultants can transfer the ownership of a Trip created in another user's account within the same Company to their account.  This feature helps take ownership of a Trip from a Consultant no longer active within the company or a Trip created in the Default User or System account.


From Company Trips, search for and select the trip you want to transfer to your account.



Select Settings from the left navigation menu, click the Options icon to the right of the Trip name and dates, and select Transfer Trip.



When prompted to transfer this Trip to your user, select Transfer and wait for the "Success" message.



The Trip will now appear under My Trips on your Dashboard.

Once a trip has been transferred to your account, you MUST REPUBLISH the trip for your contact details to appear on the itinerary views (PDF, Web, and Mobile).

Selecting the "Send Notification Email to Travellers" option is recommended so your travellers will receive an updated Trip email with your contact details.



    • Related Articles

    • Trip Owner Change

      This article applies to the following brands: Flight Centre Liberty Travel Travel Associates TRIPS itineraries created when sending a HELiO booking to TRIPS will display the contact details of the original HELiO booking agent that sent the booking to ...
    • Editing Trip Details

      The basic details of your Trip (trip name, travel dates, cover photo) can be updated at any time. If your Trip contains a HELiO booking, update the Trip name in HELiO and send it to TRIPS again. The Trip name will be overwritten with the HELiO Trip ...
    • Adding a Trip Summary

      Add an overview of all your trip segments by using the Summary feature. Click the Add icon in the bottom-right corner of your screen and select Summary. A list of all Trip segments and dates will generate as a Note at the beginning of your trip. To ...
    • Transferring Shops

      Before pushing your first customer quote/itinerary from HELiO to Trips, or the first time after changing stores, please log into Trips via Okta - this is to ensure your contact details are updated and reflected on customer documentation and that your ...
    • Adding Transportation

      You can add a transportation segment if you are not importing from HELiO, Tramada, a GDS, a tour operator, or email confirmation. Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to ...