Adding a Segment

Adding a Segment

There are three main ways to add a booking or segment to your Trip.
Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to populate trip segments/bookings.

Import from your Booking Inbox

If you haven't yet read our guides to populating your Booking Inbox, take a minute to read one of the following:
  1. Importing via a live integration (like HELiO or Tramada).
  2. Importing bookings from a GDS
  3. Importing bookings from email confirmations
Once you've located your booking, click the Settings icon (three vertical dots) to the right of the booking to add it to an existing Trip or create a new Trip.

Import from an integrated supplier

From within a Trip, click Suppliers and select the operator associated with your booking.
  1. Click here to see a list of our current Supplier integrations.

Create a new segment

You can create a new segment of any type within the Trip Publisher by pressing the Add icon (+) in the bottom-right corner of your screen.



Segments can be created under one of the following categories (click to learn more):
  1. Accommodation
  2. Activity
  3. Cruise (from Database) or Cruise (manual)
  4. Flight
  5. Summary
  6. Insurance
  7. Note
  8. Transportation (including car rental, rail, and transfer)
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