
There are three main ways to add a booking or segment to your Trip.

Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to Trips to populate trip segments/bookings.
Import from your Booking Inbox
If you haven't yet read our guides to populating your Booking Inbox, take a minute to read one of the following:
- Importing via a live integration (like HELiO or Tramada).
- Importing bookings from a GDS
- Importing bookings from email confirmations
Once you've located your booking, click the Settings icon (three vertical dots) to the right of the booking to add it to an existing Trip or create a new Trip.
Import from an integrated supplier
From within a Trip, click Suppliers and select the operator associated with your booking.
- Click here to see a list of our current Supplier integrations.
Create a new segment
You can create a new segment of any type within the Trip Publisher by pressing the Add icon (+) in the bottom-right corner of your screen.
Segments can be created under one of the following categories (click to learn more):
- Accommodation
- Activity
- Cruise (from Database) or Cruise (manual)
- Flight
- Summary
- Insurance
- Note
- Transportation (including car rental, rail, and transfer)
Related Articles
Creating or Updating a Trip Using the Booking Inbox
There may be instances where you have: deleted a segment in error and need to recreate this using the same HELiO Booking. deleted an entire Trip in error and need to recreate this using the same HELiO Booking. Follow the steps below to create a new ...
Forwarding and Importing Email Confirmations
If you've received a booking confirmation via email, you may be able to forward it directly to your Booking Inbox. To check if a Supplier is supported, scroll down to the bottom of this solution and view the attached list. Forward the original email ...
Adding a Note
Add a Note to include any information not captured in another segment. Related Article Adding Photos to a Note Segment Text Formatting Options Click the Add icon in the bottom-right corner of your screen and select Note. Give your Note a title and ...
Adding a Cruise Manually
If your cruise is not part of the database, you can still add all the relevant details. Related Article: Adding a Cruise from the Database Flight Centre, Liberty Travel, and Travel Associates consultants should be sending their HELiO bookings to ...
Adding a Cover Photo
A cover photo can be added to a Trip. When you are adding photos, you will be presented with 3 options: 1. Search Photo Library 2. Search Web 3. Upload A default Cover Photo will be added in most scenarios when a HELiO booking is sent to Trips. ...